AI Agent
Agentforce AI agents provide 24/7 autonomous support across 30+ markets, handling purchases, product queries, troubleshooting, and returns management.
41% of firms use AI copilots in customer service. NVIDIA's NIM platform enables LLMs, knowledge retrieval & digital human interfaces for agent ops
Google Cloud showcases 185 generative AI use cases across industries, from customer service to cybersecurity, highlighting rapid enterprise adoption.
Salesforce launches Agentforce Partner Network, aiming for a billion AI agents. Partners develop actions and templates for cross-system AI integration.
Salesforce and Google Cloud partner to create AI agents working across Customer 360 and Google Workspace, enhancing cross-platform productivity.
Salesforce and NVIDIA partner to enhance AI agents and avatars. Aim to accelerate AI development, improve performance, and create human-like interactions.