Enterprise AI

Free beta offers enterprise features like expense reporting and meeting summaries, challenging paid platforms while raising shadow AI adoption concerns.

User cases show 75% HR containment, 93% ticket accuracy, 50% faster case prep, and 95% reduced editorial review with Llama on watsonx.

"Legacy systems make up 50% of app estates. Banks face $100M+ modernisation costs for AI readiness, while retailers see ML benefits in supply chains."

"AI agents analyse video/image content using vision language models, allowing natural language customisation instead of coding for visual monitoring and alerts."

"Agentforce enables autonomous AI agents triggered by data/rules, built via no-code tools, integrated with Data Cloud/MuleSoft/Slack for 24/7 automation"

"Decagon combines GPT-3.5 for query rewriting in RAG workflows with GPT-4 for complex decisions, achieving 91% automation in customer support"